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[August 20, 2007]
ePartners: Dundas & Wilson choose ePartners for major Microsoft CRM legal sector project
(M2 PressWIRE Via Thomson Dialog NewsEdge)
RDATE:20082007
London -- ePartners, one of the largest Microsoft Dynamics partners in
the world, has announced it is to deploy Microsoft Dynamics CRM for
Dundas & Wilson LLP, one of the UK's leading corporate law firms.
The CRM system will be used to support D&W's fee-earners client-facing
activities, to support ongoing marketing and business development
strategies, and to provide a single point of access to client
information gathered from other systems within the firm. Phase 1 of the
project will be implemented over the next 6 months.
Dundas & Wilson has three offices in London, Edinburgh and Glasgow and
is ranked 43 in Legal Week Top 50. Its key practice areas include
energy and utilities, financial services, government services, real
estate, and technology. It is a forward-thinking law firm and is
committed to investments in technology that help drive the business
forward. Recent investments include HR, document and knowledge
management and now CRM.
Tom Clowes, Dundas & Wilson Strategic Projects Director, explained why
ePartners was selected for this project: "We didn't look upon this as a
traditional CRM installation; we're not looking to record each and
every bit of client data - it's about putting a system in place that
offers real benefits to the way we work, for our fee-earners and our
clients. ePartners clearly understood what we were hoping to achieve
and how we operate. They were able to define for us the most effective
way to roll out the project and putting processes in place that really
work in the legal services market."
Clowes added "As integrating information from other business systems in
D&W was a key objective, the choice of Microsoft software was
important. It also offers the ease-of-use of the Microsoft Outlook
front-end which the fee earners already understand, simple but
effective functionality, and will offer easy integration with other
applications."
"It works the way we do; we're not having to make any changes to the
way our lawyers work, plus it gives us a great platform for future
investments," Clowes continued.
Paul White, head of Microsoft Dynamics UK, said: "This serves to
demonstrate the flexibility of Microsoft Dynamics CRM - and its ability
to serve organisation in many different industries. It also serves to
demonstrate e-Partners ability to provide fast growing organisations
with relevant advice about how technology can support their ambitions
for their business."
Sam Dharmasiri, managing director of ePartners UK, said: "The legal
services market is one of the most exciting and demanding, from a use
of technology point of view. For a supplier to succeed, they have to
really understand the way law firms operate and how technology needs to
work with them. We're looking forward to starting on this project with
Dundas & Wilson, who are a great name for us to be working with."
About ePartners Incorporated
ePartners is the most respected Microsoft-based software and services
consultancy in the world. We help our clients align their IT strategy
with business objectives, resulting in improved business performance
and a fast return on their IT investment. ePartners delivers results
through a comprehensive offering of consultation, custom development,
systems integration, implementation, training and support. Our
solutions create clear competitive advantages for a wide variety of
organizations including those in healthcare, manufacturing, financial
services and many more. ePartners specializes in implementing
market-leading enterprise software applications from Microsoft.
ePartners is backed by Needham Capital Partners, Mobius Venture
Capital, Texas Growth Fund, Austin Ventures, Liberty Mutual, Madrona
Venture Group, Rustic Canyon Partners, Capital Resource Partners, and
Charterhouse Group.
CONTACT: Hayley Roberts / Sean Fleming, Clarity Public Relations
Tel: +44 (0)870 950 9670
e-mail: press@claritypr.co.uk
((M2 Communications Ltd disclaims all liability for information
provided within M2 PressWIRE. Data supplied by named party/parties.
Further information on M2 PressWIRE can be obtained at
http://www.presswire.net
on the world wide web. Inquiries to
info@m2.com)).
Copyright 2007 M2 Communications Ltd.
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