Wireless Backhaul

4gwe Logo
4GWE Launches New Sites: WiMAX | LTE | WIRELESS BACKHAUL | Broadband Stimulus
Global Online Communities
4GWE Home
4G Blogs
CONTACT US
ADVERTISE
WiMAX
WiMAX Latest News, Free Resources ...
Wireless Backhaul
Wireless Backhaul Latest News...
Broadband Stimulus
Broadband Latest News...
4GWE CHANNELS ↓
» Wireless Infrastructure
4GWE RESOURCES
Back to TMCnet


WiMAX Reports

TMCNet: ClickFox Expands Deployment with Telecommunications Organization

[November 02, 2009]

ClickFox Expands Deployment with Telecommunications Organization

Nov 02, 2009 (Close-Up Media via COMTEX) -- ClickFox, a company specializing in customer experience analytics (CEA) software and solutions, announced the expansion of their deployment with a telecommunications organization to include all customer interactions across all of their interaction channels.

Based on a track record of multi-million dollar results with ClickFox CEA, the company said this wireless provider will leverage both existing and new interaction analysis to further better operational efficiency, customer retention, revenue generation and customer satisfaction.

"The telecommunications industry is challenged with steep competition, high customer churn and highly publicized customer satisfaction issues. These issues need to be constantly monitored and analyzed, and limited analysis doesn't deliver the insights that drive major, bottom-line changes," said Marco Pacelli, chief executive officer of ClickFox. "ClickFox CEA provides unprecedented levels of insight to all our telecommunications customers by unlocking high-value, time-sensitive information from previously inaccessible sources, including structured and unstructured data." "Our clients count on us for immediate visibility into how to respond quickly to changing customer needs, business objectives, and market conditions," said Pacelli.

((Comments on this story may be sent to newsdesk@closeupmedia.com))

[ Back To Homepage ]

Free 4GWE eNewsletter

General Info

Technology Marketing Corporation,
800 Connecticut Ave, 1st Floor East
Norwalk, CT 06854 USA
Ph: 800-243-6002, 203-852-6800; Fx: 203-853-2845
General comments: tmc@tmcnet.com. Comments about this site: webmaster@tmcnet.com.
Technology Marketing Corp. 1997-2011 Copyright.

4GWE Online Communities

WiMAX
Wireless Backhaul
Broadband Stimulus
LTE
What is Global Online Communities ?

4GWE Channels

IP Multimedia New
Mobile Personalization New

TMCnet Industries Site

4G Wireless/WiMAX
Cable
Robotics
Satellite
Green Technology
iPhone
Telecommunications
Gadgets
Health Care
Education
Smart Products
Business Video
© Technology Marketing Corp. 1997-2011 Copyright | Privacy Policy | Sitemap | Visit other TMC Interactive sites